One Account Saved From Churning Pays for your GoCSM
Think about it; if GoCSM prevents one customer from canceling, it will pay for itself.
Now imagine if it prevents more accounts from canceling, what else could those subscriptions pay for?
- Sign Up
- Integrate
- Start Tracking
- Set Actions
- Increase Product Adoption
- Stop Churn
Core
$164/month
- 1 GoCSM User
- 100 Users Tracking
- All Features Included
Pro
$331/month
- 2 GoCSM Users
- 300 Users Tracking
- All Features Included
Premium
$581/month
- 5 GoCSM Users
- 700 Users Tracking
- All Features Included
Enterprise
- Unlimited GoCSM Users
- Custom Users Tracking
- All Features Included
Core
$197/month
- 1 GoCSM User
- 100 Users Tracking
- All Features Included
Pro
$397/month
- 2 GoCSM Users
- 300 Users Tracking
- All Features Included
Premium
$697/month
- 5 GoCSM Users
- 700 Users Tracking
- All Features Included
Enterprise
- Unlimited GoCSM Users
- Custom Users Tracking
- All Features Included
All Features Included In All Plans
To track logins, adoption, feedback & churn risks in one real time view
Automatically calculated based on logins, product usage, and feedback, with customizable scoring weights.
with review filtering, personalized messages, and styling
Adoption, Billing, Login, Happiness, Churn, Scores with automation triggers at each step
With saved meetings, onboarding checklists, and media
Inactive, Unhappy, Premium Users, product adoption lists etc for quick actions
Allocate and track success time automatically based on Stripe subscription levels.
For missed logins, feedback follow-up, payment issues, re-engagement
Get automatic alerts for cancellations, payment failures and upcoming renewals
Weekly + Monthly usage summaries for your customers
What Others Are Saying About Us
A Letter from the Founder
Are they happy?
GoCSM helps you measure customer happiness—not just through surveys, but through actual behavior, usage signals and on-going interactions.
Are they using it?
If they’re not using it, they’re canceling it. GoCSM tracks inactivity and triggers actions to re-engage users before they disappear.
Are they fully dependent on it?
Our goal is full user dependency. GoCSM pinpoints underused features and launches automated workflows to drive deeper adoption and stickiness.
Are they logging in?
No logins = no interest. GoCSM doesn’t just monitor logins—it makes your platform so essential that users have to log in. It becomes part of how they operate.
Are they making their money back?
Let’s be real—no one cancels a tool that’s paying for itself. GoCSM helps prove your value by tying usage to real business outcomes and ROI.
This is the difference between dropshipping SaaS solutions… and actually running a SaaS company.
Let’s build the business we meant to build.
– Tim Sabir
Founder, GoCSM
Impacts
login frequency
satisfaction score
Starting with GoCSM is a breeze
Just follow these three steps, and enjoy the growth
FAQ
Can I get a live demo of GoCSM?
Absolutely! You can book a live demo with our team here: Book A Demo – we’d love to walk you through GoCSM in action.
What level of customer support do you provide to users of GoCSM?
How simple is it to integrate GoCSM with GHL?
For detailed step-by-step onboarding instructions, you can access documents within the system or visit our help center.
What sets GoCSM apart from other customer support platforms?
How can GoCSM help improve customer retention rates?
GoCSM offers tools to monitor customer health through these key elements:
- Customer satisfaction level
- Product adoption
- Login frequency
From our experience, SaaS companies that focus on these areas see significant improvements in customer retention.
Do you support my customers?
No, we don’t. GoCSM is a platform designed to help you oversee your customer base and manage key aspects to keep them engaged and paying monthly. It’s a tool, not a done-for-you service.
- Customer Health Scoring: Identify and address potential issues before they escalate.
- Actionable Insights: Understand your customers’ needs more deeply to tailor your interactions.
- Proactive Support Tools: These features help you reduce churn and build lasting relationships with your customers.
By leveraging GoCSM’s features, you can build a proactive customer support strategy that reduces churn and fosters long-term relationships.
If You Go HighLevel,
You Should GoCSM
Recurring revenue in SaaS is fantastic, but churn can leave you scrambling like any marketing agency, constantly acquiring new customers just to stay afloat. GoCSM empowers you to break free from that cycle by stopping cancellations before they happen.
